Emergency Services

West Chester Hospital has been verified as an Emergency Center of Excellence by Emergency Excellence, an organization specializing in emergency department benchmarking. The award recognizes emergency care providers that achieve a higher standard of quality.

Click here to read more about what it takes to become an Emergency Center of Excellence.

About the ED

Patients visiting the Emergency Department at West Chester Hospital are immediately treated by a physician and a team of nurses and other clinicians, all of whom have received highly specialized training in emergency medicine. Patients who are very ill or severely injured may be directly admitted as a hospital inpatient – where the patient will continue to receive dedicated medical treatment over a longer period of time. Patients whose conditions are less severe may be directly discharged from the Emergency Department along with comprehensive written instructions and/or prescriptions/medications that are needed to facilitate the healing process.

Throughout our patients’ stay, our staff makes every effort to ensure that our guests are made as comfortable as possible.

Rest assured – You and your loved ones will be in good hands at West Chester Hospital.

About Our Emergency Department

Last year, West Chester Hospital treated more than 27,000 patients in our emergency department, which offers 28 private treatment and exam rooms The ED is designed to treat patients quickly and efficiently with the best care and latest technology available. With an average of 17 years of experience, our emergency department nurses are recognized leaders in the emergency medicine field, as well as being active in research and education, with more than 300 scientific articles published in medical journals over the past five years.

Some of our features that will help make your visit a positive experience include:

• X-ray located in the emergency department reduces wait time by providing instant digital ‎images.
• Bedside registration keeps wait times down and gets you treated faster.
• Computerized patient tracking system (Navicare™) lets your family know where you are in the hospital at all times.
• An Air Care patient transportation helicopter is positioned at West Chester Hospital round the clock and is ready to serve the community within a moment’s notice. Akin to a mobile emergency room, Air Care is the only full-time emergency medical helicopter between Dayton and Cincinnati that carries a full blood supply and an emergency medicine physician on board each flight.  Carrying an array of advanced medical equipment as well a specially trained and experienced crew, Air Care represents the pinnacle of safety and reliability.
• UC Health’s Mobile Care also maintains operations at the West Chester Hospital campus. Offering three distinct levels of ground transportation – Mobile Intensive Care, Advanced Life Support or Basic Life Support – the Mobile Care team will ensure that patients receive the appropriate level of care that is specialized to their unique needs.
• Our emergency physicians are prepared when heart attacks strike, with specialized training in rapid identification and treatment of cardiac arrest. They also collaborate with the UC Emergency Medicine Cardiac Research Education Group – an international network of researchers from 32 leading academic research facilities.